This article will guide you all about the reasons why Kasa app is not working and how to fix this problem using seven solutions.
The Kasa Smart app is available for Android and iOS and allows you to control your TP-Link smart home devices from anywhere in the world. You can control your smart devices, smart outlets, cameras, and lighting products using the Kasa app.
This app is very useful for all of us. If we are facing the Kasa app not working on Android, iPhone, and other devices, We can fix these problems by doing some troubleshooting. Which we have shared below.
Why is Kasa App Not Working?
The Kasa smart app is not working because it may be due to an internet connection, an un-updated app, an old cached file, and others.
How to Fix Kasa App Not Working
Here are some steps that can help you to fix these problems.
Check your Internet Connection
To fix the Kasa app not working, we must have a strong internet connection or wifi network.
- Restart your network.
- Disable or enable flight mode.
- If you are using WiFi, please restart your router.
If the Kasa app is not loading, you need to use a stable internet connection.
Force Close and restart the Kasa app
- You need to open Settings on an Android device.
- Scroll down and go to Apps, Applications, or Manage Apps.
- Find the Kasa Smart and Tap to force quit.
- Tap FORCE Stop.
Make sure that your Kasa app is UP to Date
You need to check whether your app is updated or not. So, open the Apple App Store or Google Play Store and check for updates. After that, it can fix these problems.
Clear The Kasa App Cache
Sometimes, the cache file consumes storage. you need to clear the app cache to recover storage space.
Check the process on how to clear the Kasa Smart cache on Android devices:
- Go to Settings.
- Scroll, and select RAM and Storage.
- Tap on the Apps button.
- Now, select the KASA smart app from the list.
- Click on the Clear Cache button and Storage also.
- It may fix these issues.
And how to clear the cache on iOS devices:
- Go to Settings, then General.
- Tap on iPhone Storage.
- Select Kasa Smart and tap Offload App.
- Now, you need to reinstall the app.
Uninstall and reinstall the Kasa app
If the latest updates are available for the Kasa smart app, you need to uninstall your old app and update it from the Google Play Store and App Store.
Restart your phone
If the above steps are completed, please restart your phone or tablet. This can help fix problems with apps that aren’t working properly.
Contact Customer Care or the Developer
If you have tried all the solutions mentioned above and haven’t found a solution or the app is still not working, you should contact customer care and the developer.
Conclusion – Finally, there are the best solutions to Fix Kasa App Not Working on iPhone and android.